Support/Known Issues
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• Consult the
Frequently Asked Questions (FAQ) page.
• Contact your Professor, Library Staff Member or see someone in the Academic
Computing Lab.
• Contact the ITS help desk, 862-6401 or
helpdesk@rbc.edu.
• If you are unable to get to the RBC Blackboard page and are receiving a "Page
cannot be displayed" error message:
• Try typing
https://poseidon.rbc.edu into your web browser's address bar.
• If you are still unable to access the page, please try using another web
browser. We recommend using
Mozilla Firefox web brower.
• If you are having problems opening files in Blackboard, please view this PDF:
Assistance on Opening Files in Blackboard
• If you are not receiving email notifications from Blackboard because your student
email account is full:
How to clean up a full/closed student (email) mailbox