Support/Known Issues

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•   Consult the Frequently Asked Questions (FAQ) page.

•   Contact your Professor, Library Staff Member or see someone in the Academic
    Computing Lab.

•   Contact the ITS help desk, 862-6401 or helpdesk@rbc.edu.

•   If you are unable to get to the RBC Blackboard page and are receiving a "Page
    cannot be displayed" error message:

         •  Try typing https://poseidon.rbc.edu into your web browser's address bar.

         •  If you are still unable to access the page, please try using another web
            browser. We recommend using Mozilla Firefox web brower.

•   If you are having problems opening files in Blackboard, please view this PDF:
    Assistance on Opening Files in Blackboard

•   If you are not receiving email notifications from Blackboard because your student
    email account is full: How to clean up a full/closed student (email) mailbox