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Please note: Student email accounts have a limit to the size of the mailbox. When it reaches the limit, the system will start sending messages to warn you that it is full or nearing full capacity. Once it has exceeded capacity then it will send messages stating your account is closed. Once your account is full you will not be able to send or receive messages until the mailbox is under the size limit. Once you have cleaned up your mailbox then you will be able to send and receive messages again.

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Instructions for Internet Explorer

• Delete items from your mailbox folders by clicking on Inbox folder and   then selecting items on the page to delete.

• To remove several messages at once, hold down the Shift key on your keyboard   and then select the first and last messages you want to delete. Then either right-   click on the messages (as shown in the graphic below) and select Delete or click   the Delete button on the toolbar.




• Once you have deleted the items, they are not completely deleted from your   mailbox. The items are then moved to Deleted Items folder.   Right-click onDeleted Items and click       Empty Deleted Items to permanently remove the   messages from your mailbox.

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Instructions for Apple Safari and Mozilla Firefox

• Delete items from your mailbox folders by clicking on Inbox folder   and then selecting items on the page to delete.

• To remove several messages at once, click the checkbox for each message   to select it for deletion and then click the Delete button on the toolbar.

• Once you have deleted the items, they are not completely deleted from your   mailbox. The items are then moved to the Deleted Items folder. Click on   Empty Recycle Bin button on the toolbar to permanently remove the messages   from your mailbox.