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Library Survey 2010

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Library Survey

survey

Please complete the Library's annual survey designed to assess your level of satisfaction with Library resources and services.

(The survey is anonymous.)

Please take this survey only once!


 

A. First, please tell us about yourself:
1. Age:
2. Sex:
3. Patron Type:
For RBC students only:
4. Year in school:
5. Major:
6. Housing Status:

 

B. Library Usage:
1. How often do you go to the Library ?
Once a week

Once or twice a semester
2. How often do you use online Library resources off-campus (from the residence halls, at home or at work)?
Once a week

Once or twice a semester
3. Please indicate your major uses of the Library. (Check all that apply.)

Use computer for research
Use computer for personal use
Ask for help with research
Study
Use online campus resources (i.e. Blackboard, email, etc.)
Meet with friends
Work with a tutor or classmates
Read print resources
Borrow items on reserve
Check out books or other materials for research
Borrow films and books for recreational purposes
Watch films in Library
Access the wireless network
Attend class or meeting in Library
Make photocopies
Walk through on the way to and from Ernst Hall


   
C. Library Instruction for RBC students only! (If you are not a student, please skip to SECTION D).
1. How many Library instruction sessions have you attended during the Fall 2009 & Spring 2010 semesters?
Please indicate the degree to which you agree with the statements below by selecting the appropriate button.
2. The Library instruction session I attended was a worthwhile use of class time.

Unsure/No Opinion

3. The Library instruction session I attended has helped me with various research assignments.
Strongly Agree

Unsure/No Opinion

Attended No Classes
4. The Library instructor was knowledgeable.
Strongly Agree

Unsure/No Opinion

5. The Library instructor assured me that I could come back at a later date for further assistance.
Strongly Agree
D. Satisfaction with Library Services
1. Helpful and knowledgeable staff.
 

2. Convenient and adequate hours.
 

3. Timely Interlibrary Loan (ILL) service where books are ordered from other libraries.
 
4. Helpful and easy-to-use Library website.
 

5. Helpful and easy-to-use catalog (LION).
Very Satisfied
6. Easy access to Library resources from off-campus.
Very Satisfied
7. Helpful and easy-to-use online VIVA databases.
Very Satisfied
8. Helpful and easy-to-use wireless access.
Very Satisfied
   
E. Satisfaction with Library Resources
1. Good collection of print materials for research.
Very Satisfied
2. Good collection of recreational materials such as current fiction and feature films.
Very Satisfied

3. A quiet and comfortable physical environment.

Very Satisfied
4. Appropriate number of computers and printers for student use.
Very Satisfied
5. Appropriate number of rooms for group study and film viewing.
Very Satisfied
    
F. Overall Satisfaction with the Library
1. The Library supports my learning and research needs.
Strongly Agree

Unsure/No Opinion
2. I enjoy interacting with the staff at the Library.
Strongly Agree

Unsure/No Opinion
3. I enjoy spending time in the Library.
Strongly Agree

Unsure/No Opinion

G. Comments and Suggestions

 


Thank you for completing this survey. Your feedback is greatly appreciated.

 


   library@rbc.edu | Last Update: May 11, 2010