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Library Survey 2012

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Please complete the Library's annual survey designed to assess your level of satisfaction with Library resources and services. Please take this survey only once!
(The survey is anonymous.)

A. First, please tell us about yourself:
1. Age:
2. Sex:
3. Patron Type:
 
For RBC students only:
4. Year in school:
5. Major:
6. Housing Status:

B. Library Usage:
1. How often do you go to the Library ?




 
2. How often do you use online Library resources off-campus (from the residence halls, at home or at work)?




 
3. Please indicate your major uses of the Library. (Check all that apply.) Use computer for research
Use computer for personal use
Ask for help with research
Study
Use online campus resources (i.e. Blackboard, email, etc.)
Meet with friends
Work with a tutor or classmates
Read magazines, newspapers, or other library materials
Borrow items on reserve
Check out books or other materials for research
Borrow DVDs and books for recreational purposes
Watch movies in Library
Access the wireless network
Attend class or meeting in Library
Make photocopies
Walk through on the way to and from McNeer Hall
 
C. Library Instruction. (If you're not an RBC student, please skip to SECTION D).
1. How many Library instruction sessions did you attend during the Fall 2011 and Spring 2012 semesters?
 
Please indicate the degree to which you agree with the statements below by selecting the appropriate button.
2. The Library instruction session I attended was a worthwhile use of class time. Strongly Agree
Agree
Disagree
Strongly Disagree
Unsure/No Opinion
Attended No Classes
 
3. The Library instruction session I attended has helped me with various research assignments. Strongly Agree
Agree
Disagree
Strongly Disagree
Unsure/No Opinion
Attended No Classes
 
4. The Library instructor was knowledgeable. Strongly Agree
Agree
Disagree
Strongly Disagree
Unsure/No Opinion
Attended No Classes
 
5. The Library instructor assured me that I could come back at a later date for further assistance. Strongly Agree
Agree
Disagree
Strongly Disagree
Unsure/No Opinion
Attended No Classes
 
D. Satisfaction with Library Services
1. Helpful and knowledgeable staff. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
2. Convenient and adequate hours. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
3. Timely Interlibrary Loan (ILL) service where books are ordered from other libraries. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
4. Helpful and easy-to-use Library website. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
5. Helpful and easy-to-use catalog. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
6. Easy access to Library resources from off-campus. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
7. Helpful and easy-to-use online databases. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
8. Helpful and easy-to-use wireless access. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
E. Satisfaction with Library Resources
1. Good collection of print materials for research. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
2. Good collection of recreational materials such as fiction books and DVDs. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
3. A quiet and comfortable physical environment. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
4. Appropriate number of computers and printers for student use. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
5. Appropriate number of rooms for group study and film viewing. Very Satisfied
Satisfied
Not too Satisfied
Not at all Satisfied
Unsure/No Opinion
 
F. Overall Satisfaction with the Library
1. The Library supports my learning and research needs. Strongly Agree
Agree
Disagree
Strongly Disagree
Unsure/No Opinion
 
2. I enjoy interacting with the staff at the Library. Strongly Agree
Agree
Disagree
Strongly Disagree
Unsure/No Opinion
 
3. I enjoy spending time in the Library. Strongly Agree
Agree
Disagree
Strongly Disagree
Unsure/No Opinion
 
G. Comments and Suggestions


Thank you for completing this survey. Your feedback is greatly appreciated.

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Richard Bland College Library | 11301 Johnson Road | Petersburg, Virginia 23805 | 804.862.6226