Wireless on Campus at RBC
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Q. What is Cisco Clean Access?Cisco Clean Access performs required network authorization and validation to facilitate wireless access. All users must authenticate to the RBC network prior to accessing wireless resources. Clean Access guarantees the laptop is compliant with RBC acceptable use standards. Once the laptop is validated as compliant, Clean Access allows the user access to the wireless network.
Q. What is the agent?
The agent is the client portion of the application that scans the equipment to verify compliance with network security settings. The agent DOES NOT gather information about the user or the content of user files.
Q. Is agent installation required?
Agent installation facilitates faster future network access and is the simplest and preferred long-term solution. However, the agent is not required. Cisco Clean Access also provides an active X solution. However, this solution required repeating at every connection. Once the agent is installed, additional steps are not necessary and future logins are much faster.
Q. How can I make sure my laptop is Clean Access compliant?
Be sure to install all current Microsoft operating system critical updates prior to utilizing RBC wireless resources. Also, a current anti-virus application is required.
Q. How do I install the agent and connect to the RBC wireless network?
The installation/connection steps are available in the Wireless Handout and the troubleshooting steps are available in the Wireless Troubleshooting Handout. Both of these handouts are also available at the Library Circulation Desk and Division of Student Affairs.
Q. Where is the RBC wireless network available?
The RBC wireless network is now available in the Library and Division of Student Affairs. (Note: Students living in the residence halls have wireless access through their own ResNet, it is separate from wireless provided on campus.)
Q. How do I connect to a Library or Division of Student Affairs wireless access point?
The installation/connection steps are available in the Wireless Handout and the troubleshooting steps are available in the Wireless Troubleshooting Handout. Both of these handouts are available at the Library Circulation Desk or in Division of Student Affairs.
Q. If I am not an RBC student or employee, can I still use wireless access on campus?
Yes, you can be assigned temporary access at the Library Circulation Desk. You must present photo ID and submit a Wireless Networking and Guest Access form to staff at the Library Circulation Desk. The form contains important policy information.
Use of the RBC wireless network resources requires compliance with all applicable campus policies for acceptable use.
Revised: September 14, 2010